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Pinnacle Performance

The Training Program of North America's Top Shops!

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Featured Articles

Rob HoffmanSchierl Tire & Service

A 10! Steve is a Rock Star! The manner in which Steve relates real life customer service stories to the Pinnacle Performance Training system is a no miss!

Mike TaeschlerAmerican Tire & Auto Care

"AWESOME experience! 180 degree difference from past training. Makes so much sense. Wish we had Steve with us sooner!"

Stan MorinNew England Tire Car Care Centers

"I've seen Steve 6 times now! Always Outstanding Content! Real Life, Real Time. A perfect 10!"

David ChurchKen Towery's Tire & AutoCare

"10+! Steve is a master motivator and educator with a great way of adapting training content to to our business. Our employees were really impressed with the program!"

– Antonio CastilloExpress Tire Auto Service Centers

“10! Everything was great! Training has completely changed the way I will approach my job and the way I can improve my customer experiences.”

Sam AchterVirginia Tire & Auto

“A 10! This type of training is EXACTLY what our industry needs! The world is becoming more and more value/service based and Steve hits the nail on the head!”

Ed McLaughlinJack Williams Tire & Auto Service

"10! Extraordinarily informative. I learned alot more than I did when I went through Firestone training program years ago where they covered similar topics and that took a week!"

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